Frequently asked questions
ACP roles, costs, and next steps.
Practical answers for planning the first shipment and deciding which route fits.
Is Aplash part of Japan Customs or a government agency?+
No. Aplash is a private market-entry and trade-compliance company. We support ACP administration and coordination, but Japan Customs and other authorities make their own decisions.
Who files the import declaration?+
A licensed customs broker files declarations and conducts customs brokerage. Aplash coordinates the ACP role, performs in-house customs review, and works with the licensed broker identified for the engagement.
Is ACP appointment a government approval?+
The official process is advance notification of the appointed Customs Procedure Agent to the relevant customs office. Customs may review the filing and request additional information. We do not promise acceptance, clearance, or a fixed government processing time.
Does the foreign company remain the importer?+
Yes, when the ACP route is appropriate. The non-resident company remains the importer and retains the corresponding responsibility for accurate information, transaction evidence, duties, JCT, and compliance.
Can every foreign seller use ACP?+
No. Eligibility depends on the transaction and who qualifies as importer, not merely where the seller is incorporated. We review the commercial flow before recommending ACP, IOR, or a Japan entity.
Can ACP be used for regulated products?+
Sometimes, but ACP alone does not satisfy product-specific laws. An administrative scrivener handles applicable regulated applications within their professional scope, and other licensed or registered parties may also be required. Some structures are better suited to IOR.
How long does setup take?+
Timing varies by customs office, document quality, transaction structure, product controls, and broker readiness. We provide an estimated schedule after the eligibility assessment rather than promising a fixed approval period.
What does the USD 300 shipment fee cover?+
It covers the Aplash ACP role for a shipment when the client already has a suitable licensed customs broker. The broker's work and all taxes, freight, inspections, storage, testing, and other disbursements are separate.
What does the USD 1,200 workflow cover?+
It covers Aplash ACP administration, in-house customs review, and coordination of the licensed-broker clearance workflow for one shipment. Duties, JCT, freight, inspection, storage, testing, permits, and third-party disbursements remain separate unless expressly included in writing.